DPG Loss Assessors can assist you with the preparation and presentation of your insurance claim. Whilst we are often instructed when a policy holder is having difficulties with insurers it is nevertheless more prudent to engage our services at the beginning of the claim. With regard to our fees, they are based on genuine no settlement - no fee terms. Following the reporting of a new claim, your insurers will appoint a Loss Adjuster to act on their behalf. The main role of the Loss Adjuster is to minimise the cost to the insurers by reducing the size of the settlement you receive. They act on behalf of the insurance company, not the policy holder. During the claim process DPG Loss Assessors will be with you every step on the way to ensure you receive everything you are entitled to under the terms of your insurance policy.