During the countries last major recession in the early 1990’s, literally hundreds of window installers and companies were ceasing to trade each week. Many of these failures were due to lack of public spending, cheap products, mismanagement, and as a result, hundreds and thousands of customers were left stranded with worthless guarantees, defective products, and deteriorating properties with still the possibility of reoccurring problems. Homeowners were faced with the prospect of spending thousands of pounds of hard earned money replacing these defective products only to find themselves in a similar predicament a few years later. Having recognised this, and with the experience of our director, we formed a company to offer a lifeline to these unfortunate homeowners who had fallen foul to years of misrepresentation and often poorly installed products. Window Warranty North West Ltd was born. A specialist company offering homeowners replacement guarantees, repairs to maximise performance, increased security, quality in upgraded locking mechanisms and fixtures, and ultimately financial protection for their largest asset.