We don't use templates or an in-house custom CRM to shoehorn your site into somthing that doesn't fit. We don't charge you for a blueprint that has been used for several other customers before you. Unlike many other web agencies we create the website around your individual requirements, this is more work for us but we feel this gives our customers the best end result. Once you're happy with our proposal and price we will then build your site. You can track the progress of the build as we'll give you a login to our private testing server. This allows you to see the site take shape and allows you to test it until you're content. Only when you're happy will the site go live. Within reason this is all included within the original quoted price.