We all aim to provide excellent care and treatment with understanding and compassion. If you are pleased with the service you have received from our team, please tell us and tell your friends. If the service was not what you expected, please tell us. We want to put that right. The RCVS Practice Standards Scheme is a voluntary initiative to accredit veterinary practices in the UK. Through setting standards and carrying out regular inspections, the Scheme aims to promote and maintain the highest standards of veterinary care. To become accredited, practices volunteer for rigorous inspection every four years and will have met a range of minimum standards including hygiene, 24-hour emergency cover, staff training, certain types of equipment and cost estimation procedures.