Many businesses say they have great customer service but can they prove it? Over 1,000 people have reviewed our service online and the average rating they give us is an eye-watering 9.8 out of 10. We are always in the top 3 of over 500 UK travel companies rated by customer service. Unlike other companies, when you deal with TheTravelAgents you always speak to the same person. You also have their direct line and can even speak to them at evenings and weekends. You don't get passed into a "customer care" call centre in some far flung corner of the world, the person you speak to is the person that knows your itinerary as well, if not better than, you!