Since then, our little business has come on leaps and bounds, with our beautifully crafted gifts satisfying more than 100,000 customers, and The Gift Experience winning an array of coveted awards, such as ... We run our business as a family and, as such, keep our customers close to our hearts; we understand how special it is to celebrate occasions together and how important it is to buy beautiful gifts that their recipients will treasure. That's why all of our collections are lovingly collated by us, and many of our products are lovingly engraved by hand in our UK-based workshop. Our customers mean everything to us, which is why our dedicated customer services team works diligently with our customers to ensure that their finished gifts are exactly what they envisioned them to be.