The basic model and values that we operate on are simple really: we look after your property as if it was one of our own and every decision, all of our advice and guidance comes from this core principal. For example if it was our own property and we wouldn't be happy taking a particular tenant or not happy with a quote for work that needs to be done then you shouldn't be either, and you shouldn't settle for anything less. For landlords, it gives you peace of mind that your property is being managed, looked after and cared for by someone who cares and thinks about you, your property and your tenants.