We are members of Association of Residential Letting Agents and the National Association of Estate Agents being bound and subject to their rules of conduct and are an accredited member of the National Approved Letting Scheme having in place a customer complaints procedure, professional indemnity insurance and client money protection cover which means peace of mind to both tenants and landlords who enlist our services. We are also members of the Ombudsman Scheme for Residential Letting Agents. We pride ourselves on our friendly professional and fair service and we consider this one of the main reasons why nearly all of the clients that were with us at the start are still clients of ours to this day. We now have a very large client base and if you were the owner of one property or fifty properties you would receive the same level of service from our staff.