In December 1995, Hartlepool Shopmobility Scheme was opened in Middleton Grange Shopping Centre. The members of the access group are trustees of the scheme and employers of the schemes Development Workers and Administrator. In April 1997 we started the Welfare Benefits Advice Services. HAG membership is open to anyone who has a disability, or who is a representative of people with disabilities or who has an interest in improving access for people who have disabilities. The group are regularly asked for advice about access by private individuals, businesses, the local authority and voluntary organisations from the town. In the past HAG have met with Hartlepool Borough Council every two months to discuss access matters, which concern our members and members of the public who have asked the access group for help. HAG Endeavours to represent the needs of Hartlepool 's disabled community. While we realise that we cannot hope to meet all needs and solve all problems but will continue to improve services and conditions and to build upon the successes, which we have achieved.