Every single piece of furniture we sell has been hand-crafted, to order, right here in our own workshop. Each sofa and chair is lovingly fashioned by time-served upholsterers, seamstresses and cutters, many of whom have grown up with the business. They’re our own people (not borrowed from other companies, as some firms do) — and that’s rarer than you’d think. Sofa companies come and go, but we’ve been here since 1982, longer than almost any other firm. As a family business, we look after our people — so they look in turn after our customers, which is why our service level is second to none: nothing’s too much trouble. Being a family firm also makes us very open and transparent, which is why we were the first people to open our workshop to the public.