I believe that a good bookkeeper is someone who is professional, reliable and discreet; someone who can be fully trusted to manage your accounts and who takes pride in getting to know your business and its background by working with you and your team on a regular basis. As a client, you should expect your bookkeeper to be fully qualified, experienced and honest. They should have complete integrity, and take the necessary steps to ensure that your data is kept securely and remains confidential at all times. They should also be approachable; someone that you can ask for help when the need arises.