When you contact Roller Shutter Pro for an emergency repair, you will speak with one of our team who will discuss with you the problem you are having and the type of door you have. Our service vans carry a comprehensive range of spares including motors at all times. When on site, if we cannot complete the repair, which is not very often, we would always make sure the roller shutter is left in a safe condition and your property is secure overnight. If we have to return, in most cases we can complete the repair the next day, unless a special part has to be ordered.