By forming defined teams that balance design and technical expertise clients benefit from teams with ongoing knowledge of a project or institution providing continuity and certainty. Whilst placing a strong emphasis on ‘hands on knowledge’ we also actively support training and academic achievement. Of our 22 staff over half have chartered status within either the Royal Institute of British Architects or British Institute of Architectural Technologists; or are graduates from an architecture related degree course. A regular programme of continuing professional development (CPD) seminars keeps everyone abreast of the latest legislative and technical innovations, and staff are encouraged to attend external seminars and conferences. Information Technology has increased productivity, visualisation and the quality of our service overall. Using Revit and AutoCAD as the primary tools we have developed a sophisticated system of drawing filing and archiving, facilitating the sharing of knowledge and promoting team working. Both in-house and out sourced visualisations give our clients a far greater insight into the proposed scheme long before work actually starts on site.