The two businesses soon began to pool their complementary expertise and formally merged in 2000. Since the merger the group has grown from strength to strength, adding a dedicated Personal Insurance department and acquiring additional personnel to complement the rapid expansion in the Commercial and Financial Services divisions. Unlike a number of our competitors, we feel that your future point of contact should be with the person with whom you have negotiated your policy. This will not only ensure continuity but also that the advice you receive is consistent, expert and on a personal basis. There has been a move in the insurance and financial service sectors away from personal service towards customer help-lines. We firmly believe that this is NOT the way that you should expect your insurances and financial businesses to be managed.
