I use the same software that IBM, Dell, HP and others use to test their computers as well as years of experience in both Computer Repair and Customer Service to ensure you get the right result, when you need it, in a way you can understand. No problem is too small, silly or unimportant when it is you having that problem and I understand how important and confusing a computer can be. I can help you find your way through the technology jungle and let you love your PC or Laptop again. PC Easily is a sole trader business with the aim of cutting through the computer jargon jungle, while providing honest, friendly, affordable and understandable advice and services to my customers. I know what it is like when you do not fully understand a problem or technology and helping you through that considerately is a large part of what I do. Your problem is never silly and neither are you for having it or not understanding something.