Osteopoise Healthcare incorporating Key Mobility is owned and managed by Simon Wardle-Millar who has worked in the industry since 1995. Established in June of 2000 the company has been actively involved with various efforts to promote best practice and fair trading in the healthcare and mobility industry and that is why we are proud to be a member of the national Buy With Confidence scheme. Many of our clients can have very challenging needs and to ensure we meet those needs our staff have received training in disability awareness and best practice. Simon was one of the first candidates in the industry to attend the Impetus†course held by one of our major suppliers invacare†which is a fully accredited course by the college of occupational therapy. We regularly work with health professionals to determine the most suitable equipment and we will advise a client to seek further professional advice if we feel that there may be a product or service that we don’t provide that will best meet those needs. We are very keen to ensure that our customers are treated fairly and get the level of service they need both before and after they make a purchase. Our customers include Local Authorities, Education, major U.K charities and the N.H.S all of whom seek our advice and expertise. We feel that one of the biggest areas of concern is the unregulated sale of Mobility goods on the Internet where clients very often make poor decisions based on very little knowledge and whilst in many cases they feel that they got a bargain it can often turn into a disappointment when it fails to live up to expectations as time goes by.
