Established in 2009, Miss Mop is an independent cleaning agency currently serving around 450 households. Miss Mop is run by Debi who takes great pride in providing a friendly and reliable service to her customers. She makes an effort to meet every regular customer to understand their needs and requirements, then allocates a cleaner based on suitability, location and availability. Miss Mop provides a full agency service, including a comprehensive cleaning trade insurance policy covering the cleaners and the customer's home and possessions, and a replacement cleaner service should a regular cleaner be off sick or on holiday. The agency maintains regular contact with all customers and welcomes constructive feedback at every stage. Miss Mop has around 140 self-employed cleaners registered to the agency. We take up two independent written references for every cleaner and if they don’t have a recent Disclosure & Barring Service certificate, they must complete a criminal record check. Every cleaner is different, but then so is every home, so our job is to match the right cleaner with each household. They have all proven to be reliable, honest, hardworking and trustworthy.