We also believe that you should automatically expect your holiday to run smoothly and meet your requirements, so you won’t find us getting over-excited about the fact that we are good at what we do. We want to redefine what you can expect; our team of professionals will work in partnership with your expert travel agent to help you plan the perfect holiday and ensure a seamless, trouble-free experience. We know you have high expectations, so we do not leave the task of fulfilling them to just anyone. Our travel advisers are true ‘specialists’ — most have over 20 years experience in the industry — and travel regularly to the destinations and properties within our portfolio. This first-hand, up-to-date and intimate knowledge means that they can truly advise you; from the most suitable room to that exhilarating place to snorkel, or from the ultimate honeymoon location to that suitably challenging golf course! Our close working relationships with all of our partners means that every effort is made to confirm even the smallest of special requests. We understand how valuable and precious your holiday time can be and have selected the finest resorts, to make your choice a little easier. Finally, we believe that it is our task to recognise the key ingredients that make a memorable holiday and to ensure that you, our extra special Lusso client, get that extra special experience.