Where possible, we will gain access to your property by various means of non-destructive entry. With this method, there is no visual damage to your property. Occasionally , if the actual lock has failed and a different type of entry is required, there is also no visual damage to your property. We will always advise you on our intended working procedures. We pride ourselves on our high level of service when repairing any door fitted with a locking mechanism. The main reason this type of system breaks is due to mis-alignment of door and frame. Continous use in this position will cause a wear and tear mechanical failure. When we fit new parts to your door, we ensure that the door is lined up and has a smooth operation when locking. The majority of these parts are fitted same day. If however, your parts need to be sourced, we will fit a temporary insurance lock to ensure your door is secure. The best solution is to be aware of your door not aligning properly and can be adjusted for a small labour rate.