I provided assessment, counselling, group work, and facilitated the first two months of a six month rehabilitation programme in a high security prison. After three years I moved in to community based services, recruiting and training student counsellors and providing counselling at GP surgeries in Medway and Swale. In 2003 I moved in to my first management position where I managed an addiction counselling and outreach service in Rochester, and in 2007 set up Jigsaw therapies. I obtained my Reiki level two certificate in 2009, and completed my Clinical Hypnotherapy training in 2010. In 2014 I achieved a CMI qualification Level 5 in 'Leadership and Management for Health and Social Care and Children and Young People Services'.