Jay became interested in complementary therapies in 1995 and has furthered her knowledge via courses and workshops ever since. She has successfully attained many nationally and internationally recognised certifications and is always looking for ways to further her knowledge in subjects relating to her profession. Additionally Jay holds a City & Guilds 'Teaching In Further Education' certificate (7407) and, in 2007, was awarded the Certificate in Education (PCET). Based in Windsor, Jay treats clients both from home and as a mobile therapist. She has built up a client base in Berkshire, Buckinghamshire, Hertfordshire, Middlesex, Oxfordshire and Surrey as well as in London.