With a corner High St position which is illuminated at night we attract interest from both footfall and the internet. A sign of this success is the fact that a large proportion of our business is from referrals. These referrals are from satisfied clients who have recommended Hobsons to family and friends. At Hobsons the client always comes first but we are very aware of the importance of the purchaser too. We have an excellent reputation and very complimentary reviews and a No tie in period, No sale no fee policy Kathleen is the director of Hobsons Estate Agents. She has the experience of over 40 years in selling and customer service. Having worked for many large retail companies in a managerial capacity she has developed excellent customer service skills. Communication skills have always been one of her strengths along with her honesty and integrity. She has a commitment to her business and realises its success is dependent on the total satisfaction of her clients.