We never forget that we are working on your behalf and that you employ us. You have the power to recommend us to your friends and relatives; you also have the right to instruct another solicitor. We want to keep you as a client because your business and the business of many similar people, represent the future of our firm and the local community as a whole. Each client's work is managed by a partner able to call on the experience of the practice as a whole as it is needed. We encourage clients to visit our office to discuss their problem or transaction. Face to face meetings build trust and help to develop an understanding between solicitor and client. The concept of being 'your solicitor' is still very much alive at Harrowell & Atkins.