If you are happy with the service you are receiving we are delighted for you. However, if you feel that you would like to take advantage of all the additional Free services we offer (in particular, our superb Kashflow System and all year-round access to our experienced partner Dean Logan), we would appreciate a chance to introduce ourselves. Changing accountants is very easy process, and only requires a letter from us to your existing accountant. Assuming you have no outstanding fees to pay them, the cost of changing is totally free. You should not be charged for the handover of information. This is totally understandable. You can see we can provide many additional services which you are perhaps not currently enjoying and your first thought is “hold on, how much extra will this cost me?” The answer is nothing, and there are no additional costs to the price quoted for all usual annual work. If you provide us with extra work, we may charge additional fees, but these will be agreed with you beforehand. You will not receive any unexpected bills from us. As you know, us accountants are a conservative bunch! So, you can rest assured we would not offer you our 100% risk free satisfaction guarantee if we were not totally confident of the service we offer. Perhaps a glance at some of our client testimonials will give you some comfort. We are pretty sure they had similar reservations when they joined us, many of them 20 years ago!
