Quoted in advance of the work and related to the value of work to be completed so that you know where you stand. That is unless you prefer to be charged on an hourly basis. You can call as much as you need without charge. It can be about anything - tax, business ideas, or maybe you just someone to act as a sounding board. If you need help, we can provide it on the phone and it's a FREE service for our regular clients. Initial meetings at our offices are always provided FREE of charge and for our regular clients you can call us to schedule a meeting whenever you feel you need to. As long as information is provided on time, your accounts will be completed within 30 days, guaranteed. If your accountant is not available when you call or email we will get back to you within 24 hours if not sooner.