So where convenient we can do home visits, and repair your computer on-site. However if this is not possible, we will pick up the computer and take it away for repair. All our repairs and services come with our first class after sales service. We will leave you our freephone number, meaning you can call us at any time, with no expense. We will try and solve your problem then and there with our remote access service. We also have a support email address if you would prefer to use that.