The impact of a bad hire goes well beyond the financial costs, which are themselves substantial. There are also the hidden costs of lower morale, poorer productivity, reduced innovation and stifled wellbeing. These costs are immeasurable but have a devastating effect on our organisations. Having repeatedly witnessed these consequences, I felt compelled to solve the problem. We have searched for innovative yet proven solutions that will deliver incredible performance improvements for recruiters. And we've found them. I am therefore proud to fully launch Franklin-Hackett. We have a wonderful team of talented individuals from our partners The Change Maker Group who are ready to help you, with your permission, transform your results and deliver a bigger, better impact.