Grooms are completed on a one to one basis using only natural products and force free handling techniques. This means that your dog always has a choice, and will never been made to do anything it doesn't feel comfortable with. Using only positive reinforcement, by praise and treats, your dog will be as stress-free and happy as possible during their grooming experience. It is key to maintain a consistent grooming schedule that remains positive throughout your dog's life. The health and welfare of your dog is always the number one priority. I have always had a passion for animals since a very young age and have always had a dream of having my own business. After completing a business course with the Princes Trust I, Nicola, opened Flawless Paws in 2013. I developed a good knowledge of animals through studying Animal Management at Oaklands College and gained further experience through working at local boarding kennels and RSPCA rehoming centre. This taught me about animal behaviour and different ways to handle stressed and nervous dogs. I still help out at the centre by grooming dogs that need a new haircut, or just a freshen up to make them feel more comfortable and relaxed.