We offer a NO Fix NO Fee and will give you a free estimate for the repair with no obligation to have the work done and the price quoted is the price you pay. Easy-PC is your personal and expert resource for support. We answer questions, repair computer problems that others can't or won't, and give sound, cost effective advice and we will help you through the frustration of fixing your computer, getting you connected to the Internet or installing new hardware or programs Too often the other guy's solution is to "re-format the hard drive and reinstall Windows." (i.e. wipe out everything on your computer and start over). This costs you money and you still have to spend the time to find, reinstall, and update your many programs. This method can mean the loss of your critical data. Easy-PC prefers to remedy the issue where possible by repairing corrupted systems and removing all viruses and spyware. We keep you informed on what we are doing and teach you how to prevent problems in the future. We take the time to answer all your questions and train you in the proper maintenance and computer security procedures needed in today's Internet world. You will know that you have someone you can trust to help with any computer questions or problems.