After first hand experience of poor customer service and substandard workmanship from many tradesmen over the years, Dom realised a high quality and reliable trade service was needed. He has always been inundated with countless recommendations and encouragement from friends and colleagues alike to follow what seems to be a natural knack.  Armed with extensive technical and practical skills, along with the many years of helping family and friends with all their domestic challenges. Dom decided to pursue his dream of starting his own business, and do it the right way, by getting the professional training and qualifications required in the trade industry. He invested years training and gaining the experience and knowledge in the most recent cost effective Heating and Plumbing methods, including the current legal requirements. Dom also added a few accomplishments along the way by acquiring Part P certification for domestic Electrical work, Certification for Unvented Cylinder Heating Systems and Energy Efficiency Certification. Along the way he achieved the accolade Student of the Year (08/09) Award for City and Guilds Plumbing Level 3, all while maintaining a full time job and managing a family.