The Group consists of Retail Centres across the Cotswolds, including BMW and MINI Centres in Cheltenham in Gloucestershire and Hereford in Herefordshire, BMW Motorrad in Cheltenham, plus an Approved Bodyshop and PDI Centre in Tewkesbury. In May 2017 Cheltenham and Gloucester Centres came together as one large flagship Cotswold BMW, MINI and Motorrad Retail Centre in a new location in Cheltenham. The new Retail Centre represents a very significant investment by the shareholders, underlining their strong beliefs in the BMW and MINI brands and their commitment to offering the best possible facility for our employees and more importantly, for our customers. We’re passionate that every customer that enters each Centre should be greeted in a polite, courteous and helpful manner; opinions are formed in the very first 10 seconds of walking through the doors. Every team member, regardless of their job role, is responsible for offering a great customer experience and treating each customer as an individual.