We will take the time to talk through the details of your fault and diagnose the problem and give you a fixed quote for the repair to help save you money. Some faults can be a simple fix that could easily be done by the user so we would be happy to explain what needs doing to save you the time and expense of a home visit. A good example of this might be a computer that is not powering on, but just by changing the power lead you could solve the problem. We will explain the simple steps that you can take which might save you money and solve the problem very quickly. If you prefer we will always be prepared to carry out a home visit to identify the problem for you.