Motivated people, who lack direction, to gain the confidence to achieve goals which then change their lives significantly for the better Used Cognitive Behavioural Therapy techniques so clients can establish healthier, happier habits and make better choices. Guided women returning to work on training, benefits and job opportunities and helped them build their self-esteem to successfully gain suitable employment. Advised clients on personal development to improve their existing job prospects, working relationships or to change job/career entirely. Worked with businesses to maximise staff potential by conducting skills audits, assessing training needs and coaching staff and managers to work more effectively together.