The heart of what we do comes down to service. We believe that the service aspect of private hire in London has really hit rock-bottom. With the 'sat nav' driver culture, so much has changed in getting from A to B in a pleasureable manner. This is why our drivers receive comprehensive training to ensure their service standards are at the very high end of the industry. We monitor this aspect regularly and have trained staff monitoring our driver standards frequently. Additionally, our telephonist team is exclusively based in London - they know the areas and get to know our customers and business accounts. This family feel has allowed Cheetah Cars to grow to the levels we see today. With e-competitors such as Uber dominating the London private hire market, companies like ours have had to respond to really fill the gap. Such companies will never be able to provide our level of service 'at scale' where profits come before service. Cheetah's vision is and will always be about our service but also at a price that will never break the bank. We're doing so remarkably well but want to go further. We aim to ensure that all our customers consistently get a reliably and safe minicab service whereever they are in London - whether you are going to Westfield for that afternoon Sunday spend or if you need to go up the road to visit family - we really want Cheetah to be every Londoners #1 choice.
