Owned and managed by some of the industry’s most respected figures and backed by a leading UK financial institution, Chaseblue Loans is changing the face of the secured loans market in the pursuit of service excellence. For us, the next stage is to move towards attaining the IS0 9001:2000 quality standard, Investors In People (IIP) accreditation and implementing the principles of the European Foundation for Quality Management (EFQM), all unique within our market. We’ve achieved this by breaking down and defining all the elements of excellent service, enabling us precisely to measure and constantly improve our performance. What’s more, because everything we do is underpinned with industry-leading Service Level Agreements, you too can evaluate exactly how we’re performing.