Should your pc be faulty above and beyond YOUR economical repair price, you pay NOTHING under our NO FIX NO FEE policy. You also take advantage of our in store FIXED PRICE SERVICES so no matter how long it takes us, your price is FIXED. This is especially useful for virus, trojan, malware and adware cleaning. We also offer a home call out service and you pay NO CALL OUT charge and we charge in 15 minute blocks rather than by the hour, please call for more information.