Unless described as 'new' all our products will be one of the above. If you are in any doubt please contact us before you buy. All our PCs and Laptops are prepared by our specialist engineers and will be set up ready to go out of the box. They all have free antivirus and antispyware preinstalled and a free office suite which is compatible with Microsoft Office files. All our laptops are WIFI ready and for a nominal extra charge, if the PC you require is not already WIFI we can make it so.