I went on to work for several Independent Estate Agents and finally ended up in a senior position, my main role being progressing sales from the point of offer to completion which I very much loved due to the challenge involved and diverse people I came into contact with. Throughout this time I built up a handful of my own properties which I let and managed up to date. After having a break to start a family from full time employment I decided that property is where I want to offer a service, a very good service and to be recognised for that. I had heard all the complaints related to main stream letting and property management agents from tenants and landlords over the years and know how to fill this gap and have the enthusiasm, range of property knowledge and determination to do just that. Letting Agents do not currently require any formal qualifications but I undertook the ARLA approved Award in Residential Letting and Property Management through the National Federation of Property Professionals and that is where my own management developed into offering the personal hands on service to other landlords through my company Anna Wilson Property.