Concerning complaints, regulatory and disciplinary cases, through a team of professional advisers. We also advise on technical matters, ethics, difficult clients and negligence claims and provide guidance for accountants. Complaints are inevitable. The key point is how each Complaint is handled. Three times I have asked ADASL to advise me on a Complaint. Each Complaint has been dealt with patiently and thoroughly; all concluding ‘No Further Action’ with no criticism of me. Most helpfully ADASL’s package includes consultation with a specialist firm of lawyers and an insolvency regulation expert. I recommend ADASL to all in Practice; a knowledgeable & supportive friend when you really need one.” ADAS is delighted that, through our intervention, we have resolved each of these three complaints to the member’s satisfaction. Furthermore, there was no adverse finding. In all, we have paid out £7950 in professional fees, on behalf of the member, in respect of these matters.
